客服個人英文簡歷範文
anny smith
d-90,25th street
clewiston, fl, 0510
cell: (123)4599784
email:
career profile:
to get a position as a customer care officer where my skills of handling customers will be utilized for the growth and development of the organization.
professional strengths:
possess seven years of experience in customer service
in-depth knowledge of basic operating systems
flexible, attention to detail and ability to learn quickly
possess excellent listening and responding skills
ability to handle multiple tasks and solve customer queries efficiently
possess good sales and customer service skills
excellent administrative and organizational skills
ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues
highly initiative to manage a busy workload without close supervision
ability to build and maintain good relationship with customer
educational summary and certifications:
bachelor"s degree in english from daffodils arts college in the year19xx
master"s degree in english language from university of xyz in the year19xx
certification course in communication skills from soft skills training center in the year19xx
professional experience:
abc business center inc, state
20xx till date
customer care officer
responsible for dealing with customer relevant queries, complaints and request for information on products and services
assigned the tasks of recording all communications between various parties
handled the tasks of drafting documents as requested by customer care manager
prepared daily, weekly and monthly statistical reports
responsible for generating ideas on ways to resolve problems and serve customers in a better way
confirmed customer understanding of the solution and provided extra customer education as required
techno global center co inc, state
20xx till date
customer care officer
assigned the tasks of processing customer orders as well as provides details about the products and services to customers
handled the responsibilities of designing activities to improve business performance and customer satisfaction
conducted needs-based selling by using non-scripted probing techniques to find customer requirements
communicates effectively with teams in the program to ensure quality and timely expedition of customer requests
handled the tasks of preparing customer correspondence and updating customer files
assigned the tasks of responding to customer queries and concerns regarding product and services of the organization
areas of interest:
to apply my comprehensive customer service skills to meet the goals and objectives of the organization
to increase the sales and service of the organization by applying my excellent negotiation and customer service skills
personal details:
name: anny smith
date of birth: xx/xx/19xx
employment status: full time
relationship status: married
reference:
mr. charlie smith
senior customer care officer
lopez associates co inc, state
cell:123-589-3655
email:
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求職的自我推薦信
自薦信××進出口公司:我叫徐××,××大學國際貿易系95級本科畢業生,中共黨員。四年大學苦讀,我在德智體各方面都取得了較全面的發展,學習成績一直在年級前三名,綜合積分專業排名第一。1997年通過浙江省計算機二級等級考試,1998年通過全國大學英語六級等級考試,具有良...
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金融專業簡歷表格模板示例
個人基本簡歷姓名:-國籍:中國無照片本站目前所在地:廣州民族:漢族户口所在地:廣州身材:182cmkg婚姻狀況:未婚年齡:28歲培訓認證:誠信徽章:求職意向及工作經歷人才類型:普通求職應聘職位:行政/人事類:人事專員客户服務類客户服務物流工作年限:7職稱:無職稱求職類型:全職可...
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公務員個人簡歷素材參考
姓名:XXX性別:男出生年月:1974.11.民族:漢族政治面貌:中共黨員籍貫XXXXXX婚姻狀況:已婚身高體重:170cm70kg工作單位:XXXXXXXX職位職務:紀委副書記、科員1994.09——1997.06XX水利電力大學管理工程系工程概預算專業學習2002.11——2004.04X縣(原)XX鄉人民政府文書2004.05...
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數控技術員求職簡歷參考
類型:全職婚姻:未婚院校:**大學電腦:熟練主修:沒英語:無求職意向INTENTIONOFJOB工作職位:數控技術員|鈑金工|3D建模廣州市佛山市求職狀態:找工作,隨時到崗發展方向:5年以上數控折彎經驗,有獨立操作能力,識圖,吃苦耐勞,能夠帶班,服從工作安排。會SolidWorks培訓教育DESCRIPTIO...